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Specialty stores

Livestock, live feed and hardware need their own rules

Aquatics, reptiles, birds and small animals. A marketplace built for dog food will happily put a betta in a courier bag. This one will not.

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A betta fish among aquatic plants in a planted tank

Four rules we wrote for exotics retailers

Written with aquatics and reptile specialists, then checked against local livestock regulations.

01

Livestock never rides with a courier

Anything alive is pickup-only or delivered by your own trained staff. The setting is locked at the category level, so nobody can mis-tag a fish as dry goods.

02

Live and frozen feed, handled

Crickets, dubia, frozen rodents and bloodworm carry handling notes, insulated packing and a delivery window. Frozen items are excluded from long routes automatically.

03

Heavy hardware priced honestly

A 200-litre tank, a bag of substrate, a stand. Set a weight threshold above which the item becomes pickup or two-person delivery at a fee you choose.

04

Expertise sold as a service

Water testing, tank cycling advice, a house call to set up a vivarium. List them as paid bookings instead of giving them away over the counter.

Cichlids swimming around rockwork in a freshwater aquarium

Aquatics

Fish, shrimp, plants and corals, plus every piece of hardware the tank needs to hold them.

Reptiles

Vivariums, heating, UVB, substrate and the live or frozen feed schedule that goes with them.

Birds

Seed mixes, cages, perches and toys, listed with species-specific diet notes.

Small animals

Hay, bedding and enclosures: heavy, bulky, and ideal for repeat delivery.

“Excellent customer support and easy-to-use tools. Highly recommend Petsocare to any pet-related business!”

Anthony, owner of All in 1 Pet Shop, Manhattan Ave, Brooklyn NY
21%
of revenue now comes from Petsocare
Shelves of pet supplies inside All in 1 Pet Shop

What a specialty store pays

Nothing. Dry goods, hardware, livestock and paid consultations all pay out in full, whether the customer takes delivery or collects in store.

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Also for stores
Pet supply stores

Food, litter, treats and toys, with subscriptions and stock sync.

Related
Vets & clinics

Exotics-friendly practices to refer your customers to, and vice versa.